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Privacy & Policy

🕌 Privacy Policy for Al-Burak Umrah and Hajj Booking

Effective Date: [25 Oct 2025]

Welcome to Al-Burak Umrah and Hajj Booking (“we,” “our,” or “us”).
We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and protect the information you provide when using our website [https://alburaktravels.co.uk] and related services.


1. Information We Collect

We may collect and process the following types of information:

a. Personal Information
When you make a booking, inquiry, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Passport details (for Umrah/Hajj applications)

  • Travel dates and preferences

  • Payment and billing information

b. Non-Personal Information
We may collect technical and usage information automatically, including:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on our website


2. How We Use Your Information

We use your data to:

  • Process and confirm your Umrah or Hajj booking

  • Communicate with you about your travel plans and support requests

  • Provide invoices, confirmations, and service updates

  • Improve our website and user experience

  • Comply with legal and regulatory requirements


3. How We Share Your Information

We may share your data only with:

  • Authorized travel partners, airlines, or hotels involved in your booking

  • Government and visa authorities (for Hajj/Umrah approvals)

  • Trusted service providers who help us operate our website and process payments

We never sell or rent your personal information to third parties.


4. Data Security

We implement strict technical and organizational measures to protect your data against:

  • Unauthorized access

  • Disclosure or misuse

  • Accidental loss or alteration

However, please note that no online system is 100% secure.
We encourage you to use secure networks and devices when submitting personal information.


5. Cookies and Tracking

Our website may use cookies and similar technologies to:

  • Enhance user experience

  • Analyze site traffic and performance

You can disable cookies in your browser settings, but some website features may not function properly without them.


6. Your Rights

Depending on your location, you may have the right to:

  • Access and request a copy of your data

  • Correct any inaccuracies

  • Request deletion of your data (where legally permitted)

  • Withdraw consent to data processing

To exercise these rights, please contact us at [Insert Contact Email].


7. Data Retention

We retain your information only as long as necessary to:

  • Complete your booking and related services

  • Comply with legal obligations

  • Resolve disputes and enforce agreements


8. Third-Party Links

Our website may include links to other websites.
We are not responsible for the privacy practices or content of third-party websites.
We encourage you to review their privacy policies before sharing any personal data.


9. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Effective Date.”
Please check back periodically to stay informed.


10. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:
📧 Info@alburaktravels.co.uk
🌐 Contacts
🏢 London, UK